Color and surface finish
Compare the approved color direction and visible surface condition. Real-gold PVD color should be checked against the agreed project standard.
Quality Control & Inspection
Jewelry Quality Control & Pre-Shipment Inspection
Understand CHARMOND’s routine inspection scope, approximate sampling approach, defect handling and the conditions for buyer-appointed third-party inspection.
≈10%Routine samplingA practical reference, not a promise of 100% inspection.
DedicatedProfessional QCInspection is handled by designated quality staff.
Repair / remakeDefect handlingNonconforming pieces are corrected before approval.
Buyer-paidThird-party inspectionExternal inspection cost is borne by the customer.
Routine inspection scope
Check the points that affect the approved product and purchase order.
The exact checklist should match the design, specification, packaging and destination requirements confirmed for the project.
Function and assembly
Check clasps, closures, adjustable parts, moving components and assembled connections where relevant.
Length and dimensions
Measure relevant length, width, thickness, diameter or component dimensions against the approved specification.
Ring and product size
Verify ring sizes and other size-specific products according to the confirmed order breakdown.
Visible overall quality
Review obvious scratches, deformation, missing parts, poor polishing, contamination and other visible defects.
Packaging match
Check product, quantity, color, labels and packing method against the confirmed shipment instruction.
Routine factory approach
Approximately 10% sampling—not an automatic 100% inspection promise.
CHARMOND’s routine internal approach is approximately 10% sampling. The exact plan can change with order risk, product complexity, customer standard and commercial agreement.
Sampling is a reference
The approximate 10% figure describes the routine approach and should not be presented as a universal acceptance standard for every order.
Higher coverage needs agreement
If a buyer needs a stricter AQL plan, 100% screening or additional measurements, the scope must be supplied and quoted before production.
Factory inspection is not laboratory testing
Visual, dimensional and functional inspection does not replace nickel-release, restricted-substance or other laboratory compliance testing.
Defect handling
Nonconforming items are repaired or remade.
The action depends on the defect, production stage, agreed standard and whether correction can reliably restore the approved result.
| Finding | Typical factory action | Decision point |
|---|---|---|
| Correctable surface issue | Rework, repolish, clean or refinish where technically appropriate. | Can the approved appearance and function be restored? |
| Assembly or functional defect | Repair or replace the affected component, then recheck. | Does the corrected piece meet the confirmed function? |
| Wrong size or irreversible defect | Remake the affected product when correction is not reliable. | Can the item still meet the specification without compromise? |
| Repeated or systematic issue | Pause, identify the cause and review the affected scope. | Does the issue require broader sorting or process correction? |
Buyer-appointed third-party inspection
External inspection is welcome when the standard is supplied in advance.
Different inspection standards, sample plans and reporting requirements can affect quotation, preparation and shipment timing.
Provide the standard early
Send the inspection checklist, AQL level, sample plan, defect classification, measurement tolerance and reporting requirements before the order is confirmed.
Buyer bears the fee
The customer pays the third-party inspection company and related external service costs.
Coordinate access and timing
The factory and buyer align the inspection date, finished quantity, product availability, documents and follow-up procedure.
Important distinction: third-party pre-shipment inspection checks the order against an agreed inspection standard. Laboratory compliance testing is a separate project-specific service.
Before inspection day
A six-step QC preparation path.
Clear specifications reduce subjective disputes and keep the inspection focused on the actual purchase requirement.
Approve the sample
Confirm the reference sample, dimensions, color direction and functional details.
Document the order
Record style, color, size breakdown, quantity and packaging instruction.
Supply the QC standard
Provide tolerances, AQL or special buyer requirements before production.
Complete production
Prepare the agreed finished quantity and documentation for inspection.
Inspect and correct
Check the sampling scope and repair or remake nonconforming pieces.
Approve shipment
Resolve required follow-up and confirm shipment status under the agreed process.
Buyer FAQ
Common quality-control and inspection questions.
Select a question to read the practical answer.
Do you inspect every piece?
Routine factory QC uses approximately 10% sampling. A 100% inspection or stricter plan must be agreed separately.
Who performs factory QC?
CHARMOND uses dedicated professional quality-control staff for routine inspection.
What do you usually check?
Color, function, length, dimensions, size, visible overall quality and confirmed packing points are typical inspection areas.
What happens when a defect is found?
The affected item is repaired or remade according to the defect and whether a reliable correction is possible.
Can I appoint a third-party inspector?
Yes. Supply the standard in advance so the scope, preparation and schedule can be coordinated.
Who pays the third-party inspection fee?
The buyer bears the external inspection fee.
Does factory QC prove regulatory compliance?
No. Factory inspection and laboratory compliance testing answer different questions.
Can a stricter inspection plan affect cost or schedule?
Yes. Different standards, coverage and reporting requirements may affect production preparation, quotation and timing.
START A PRACTICAL CONVERSATION
Share the inspection standard before production.
Send the approved product reference, dimensions, tolerances, defect definitions, sampling plan and packaging requirements. We will identify what must be aligned before inspection.
Discuss Your QC Requirements